If you are uninstalling from a 64-bit computer, expand HKEY_LOCAL_MACHINE > Software > Wow6432Node, and delete both the SolarWinds and the folders.Delete both the SolarWinds and the folders.Open the command line interface on the server.These steps affect your Registry settings. C:\Program Files (x86)\Common Files\SolarWinds.If you installed to a different domain, look on that location instead of C:\. Deleting SolarWinds folders and registries affects the operation of all SolarWinds Platform products.ĭelete files from the following locations to fully clear all files. When you have multiple SolarWinds Platform products installed and are not uninstalling all of them, continue with step 5: restart the server. Select the product(s) to remove one at a time and click Uninstall. Open Programs and Features in the Windows Control Panel.With the license deactivated, it is parked, or available but unused. This removes the license activation and server assignment. In the web-based License Manager, select the product license to remove.Ĭlick Deactivate.In the SolarWinds Platform Web Console, select Settings > All Settings > and click License Manager.To remove Network Performance Monitor from a server, complete the following steps:įollow the steps for your specific product to remove the SolarWinds product licenses. You may have customizations in these folders specific to your installations.
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If you need software to perform backups and maintenance for Microsoft SQL databases, you can install SQL Management Studio Express for your specific version of Microsoft SQL on your database server.Ĭreate copies and backups of your product folders. If you have your database on a VM, create a snapshot or copy of your VM. If you need help with backups, check your vendor's site for documentation and instructions. To preserve your data, back up your database(s). Prior to uninstalling, SolarWinds recommends the following preparation: You may need to uninstall NPM to reinstall for resolving issues or to move to a new server during a migration. For technical assistance, contact Support. Uninstalling products may require uninstalling files and editing registries. View All Application Management Products.View All IT Service Management Products.Customer Success with the SolarWinds Support Community.Installing Server & Application Monitor.
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How to Install NPM and Other Orion Platform Products.Upgrading From the Orion Platform 2016.1 to 2019.4.
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